Between the customer as set out in the Famly Offer
(hereafter “the Customer”)
Købmagergade 19, 2 tv.
1150 Copenhagen K Denmark
VAT no.: 35 41 37 58
This document set out the terms and conditions for the creation and use of Activities in the Famly Activity Library.
“Activity Library” means an area in the Platform where all Activities can be found, both Private Activities and Public Activities;
“Activity” or “Activities” refers to a learning or development activity created and made available on the Platform that usually includes a description of how to do the activity and a list of the required materials;
“Platform” means the early childhood software services provided by Famly with features subject to the chosen subscription package as described in the Famly Offer (Famly Offer is defined in the Famly Terms and Conditions applicable to the Customer);
“Private Activity” refers to an Activity that is only available to the customer who created the Activity or the group the customer belongs to (i.e. the organisation);
“Public Activity” refers to an Activity that is shared in the Activity Library with all other customers using the Platform in the same country or region as the customer who created the Activity.
3. Customer Obligations
When creating Activities on the Platform, the Customer must:
a. ensure that it has obtained prior permissions from all parties involved to be able to use the pictures, videos, or any other type of content that they upload. Including, but not limited to parental consent if pictures include children with identifiable features and permission to use material subject to copyright or other proprietary right;
b. use a respectful tone and not use profanities when writing and publishing Activities;
c. ensure that no language or content is used that devalues or discriminates against any person or group with respect to religion, ethnicity, nationality, race, color, ancestry, gender or other identity factors;
d. apply with all applicable law, including but not limited to the applicable data protection laws and laws on intellectual property.
Famly reserves the right to amend and/or remove the content of the Activity if the Customer fails to comply with the above.
4. Property Rights
The Customer has ownership of Private Activities it creates and can share it internally within the Customer’s setting or group. The Private Activity can be deleted any time after publishing, and thus removed from the Activity Library.
If the Customer creates and uploads a Public Activity, it grants Famly an unlimited, sub-licensable, royalty-free license to host, distribute, use, modify, run, copy, publicly display, translate and create derivative works of that Public Activity. The Customer acknowledges and agrees that Famly may allow other customers of Famly to use the Public Activities in accordance with these terms. Once a Public Activity has been published it cannot be deleted from other customers of Famly who have started using that Public Activity. The Customer can only remove the Activity from its own Activity Library. Therefore, it is very important that the Customer obtains the applicable permission and consents from all the participating parties before uploading and publishing a Public Activity.
5. Usage of Public Activities
The Customer is granted a royalty-free license to use, publish, copy or distribute Public Activities made available to it in the Activity Library in connection with the operation of the Customer setting or group. Public Activities may only be used and shared outside the Platform if a credit is given to both the author of the Public Activity and Famly. Credit must be given in the following format:
Activity Credit [Name of author] & famly.co
In all cases, credit attributions should be of such colour, size, and prominence so as to be clearly and easily readable by the unaided eye.
Reporting of bugs and operational issues can be addressed to the Famly Customer Support.
Support is available on working days within normal business hours as follows:
UK: Monday to Friday from 8 AM to 4 PM UK time on phone +44 20 3808 4386 or via the support chat.
US: Monday to Friday from 9 AM to 5 PM Eastern time on phone (929) 243-5987 or via the support chat.
DACH: Monday to Friday from 9:00 - 17:00 CET on the phone +49 30 88789707 or via the support chat.
DK: Monday to Friday from 9:00 - 17:00 CET on the phone +45 89 88 85 15 or via the support chat.
Further information around the Activity Library can be found on the Famly Help Center.
7. Liability and Responsibility
Famly is not responsible or liable for any Activities that are created and/or uploaded by the Customer, including but not limited to any text, videos, or images uploaded. The Customer is solely responsible and liable for any and all Activities created and/or uploaded.