Referral Program

November 2020

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1. Agreement

This is a guideline for the agreement between “Famly” and the current customer “referrer” and the terms they must meet to qualify for “The Famly Referral Program” when they refer a new customer “referee”.

2. Entering the program

The Famly Referral Program is exclusively for current customers based in the UK, Ireland and in the US. Therefore both the referee and the referrer must be based in the UK, Ireland or the US.

The Famly Referral Program offer cannot be combined with any other ongoing offer, promotion, or discount with Famly.

The Famly Referral program is a personal program that you can enter as a user of Famly. This means each user has their own unique referral link and the awarded gift card is not connected to the early years setting in which the user works – the referrer may use the gift card as they see fit.

3. Qualification

To qualify for the Famly Referral Program, the referee must use the referrer’s unique referral link when signing up for a demo with Famly on the designated referral signup page. The referrer can access their unique referral link in the Famly App and share it directly from the app.

A referee can only qualify for the Famly Referral Program online as stated above. Famly does not accept unique referral codes over the phone, over email or subsequent to any other online signup.

The referee qualifies for the Famly Referral Program when:

  1. they haven’t been in contact with Famly in any way for the 6 months prior to the referral program signup.
  2. they’ve made use of a valid referral link in the online referral program sign-up process.
  3. they’ve become a full Famly customer on the Essentials or Premium package within 30 days of signing up for a demo via the referral program.
  4. they’ve become a full Famly customer and paid their first invoice.

The referrer qualifies for the Famly Referral Program when:

  1. the referee hasn’t been in contact with Famly in any way for the 6 months prior to the referral program signup.
  2. the referee made use of a valid referral link in the online referral program sign-up process.
  3. the referee has reached an agreement to become a Famly customer on the Essentials or Premium package within 30 days of signing up for a demo via the referral program.
  4. the referee has become a full Famly customer and paid their first invoice.

4. Payment

If all steps in the qualification process are followed, both the referrer and the referee will receive the gift card 1-2 weeks after the referee has paid their first Famly invoice.

The referrers Amazon gift card will be sent to the email address listed on the referrers account in the Famly App. The referee’s gift card will be sent to the email address used when signing up for the referral program.

5. Distribution

Famly customers may use and distribute their unique referral link to aid promotion of the referral program as they see fit.

Each referrer can refer as many providers as they want, and will receive one Amazon gift card for each new full Famly customer that they refer in accordance with the stated terms and conditions. There’s no limit to the number of providers that can be referred by one referrer.

6. Duplicates

If more than one person from the same company signs up via the Famly Referral Program, only one Amazon gift card will be awarded for the successful referral of that company.

If several people refer the same early years company to Famly and that company becomes a Famly customer, only the first person to have referred them will receive the gift card.

Each individual Amazon gift card will be sent to the email address listed on the referrers account in the Famly App.

7. Changes to our terms and conditions

Famly retains the right to modify or update the terms of this agreement and incentives at any time.

8. Contact

Questions, comments and requests regarding this are welcomed and should be addressed to contact@famly.co

Effective: November 2020