Get in touch:
from our expert support team - no matter what plan you’re on
users each month
Your time is precious, so don’t waste it struggling with a feature. Let us support you every step of the way.
Full access to our Training Academy with step-by-step video guides. From invoicing to adding meals, we're here to help.
Feel a little stuck? We've got hundreds of Help Centre articles with screenshots to break down every feature.
If parents understand the platform, it’s that much easier to nurture partnerships. So we made parent resources.
Dozens of articles and step-by-step tutorials to help parents get to grips with the platform.
From changing their email address to managing payments, rest easy knowing parents know their way around.
We know how sensitive personal information is - which is why we want to do everything we can to keep it safe and sound.
If you’re a customer or a potential one, have a look at how we process your data
Know exactly what tools we use to help keep your private information as just that - private
“The support is brilliant - instant! When you send a message you get a response straight away. With any feedback we have, or changes to the app, support are always really responsive.”
“The customer service is amazing, it has been easy to follow from start to set up and someone is always on hand to give you support and advice. This service continues once set up and launch is complete.”
Your opinion matters. Here’s why practitioners, owners and parents love our support system.
Not yet a Famly customer? Get in touch, and we'll show you the whole platform. You'll be able to see all of what Famly has to offer, and if it might be a good fit for your center.Get a demo