We’re here to help

Get in touch:

support@famly.co
(202) 571-8940

Hundreds of resources at your fingertips

Your time is precious, so don’t waste it struggling with a feature. Let us support you every step of the way.

Full access to our Training Academy with step-by-step video guides. From invoicing to adding meals, we're here to help.
Feel a little stuck? We've got hundreds of Help Centre articles with screenshots to break down every feature.

If parents understand the platform, it’s that much easier to nurture partnerships. So we made parent resources.

Dozens of articles and step-by-step tutorials to help parents get to grips with the platform.
From changing their email address to managing payments, rest easy knowing parents know their way around.

We know how sensitive personal information is - which is why we want to do everything we can to keep it safe and sound.

You’re the Data Controller, we’re the Data Processor. And we’ll only ever process that data in line with our Data Processing Agreement.
Read how it’s processed here, as well as how we use firewalls and encryption to protect against unauthorised access and attacks.
We don’t settle. We do yearly audits and security checks to ensure our systems are updated, and safe for you to use.