Let's keep you safe

Rest easy knowing information is safe, encrypted and processed in compliance with GDPR and UK GDPR

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Why care about data security?

1

Sensitive information

You upload sensitive information every day, from birthdays to bank details

2

Trust is everything

To keep that information safe, it’s essential you’re using software you can trust

3

Data location

You should always know where the information is stored, and if it’s encrypted

Trusted by 3000+ early years settings

Trusted by 3000+ early years settings

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We take security seriously

We take security seriously

We take security seriously

We know how sensitive personal information is - which is why we want to do everything we can to keep it safe and sound.

Stay safe with us
  • You’re the Data Controller, we’re the Data Processor. And we’ll only ever process that data in line with our Data Processing Agreement.
  • Read how it’s processed here, as well as how we use firewalls and encryption to protect against unauthorised access and attacks.
  • We don’t settle. We do yearly audits and security checks to ensure our systems are updated, and safe for you to use.

Want to read all of our terms?
Click right here

Are you a Famly customer?

Know exactly what tools we use to help keep your private information as just that - private

Visiting the website?

If you’re a customer or a potential one, have a look at how we process your data

GDPR compliance

When processing EU, EEA and UK citizen’s data, the General Data Protection Regulation (GDPR) has you covered.

Keep your data private
  • GDPR and UK GDPR set out strict requirements for consent and privacy, and we strive to comply with it in every single way we can.
  • Take comfort knowing our server provider, Amazon Web Services (AWS), is GDPR compliant. It’s so strong that governments use it!

GDPR compliance

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"Keeping your information safe is a top priority. We make sure we’re doing everything we can to keep it protected - so you don’t have to. Instead of worrying about data protection, encryption and trustworthy servers, you can get back to caring for the children."

Jan-Erik Revsbech, CTO, Famly

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Infrastructure and backup

Wir schützen Sie nachhaltig

Infrastructure and backup

Know exactly what tools we use to help keep your private information as just that - private.

Choose a secure platform
  • Our setup runs on infrastructure in Frankfurt, Germany, and is securely stored in an AES-256 encrypted database.
  • Your sensitive information isn’t pinged all over the world. Your data is processed in Frankfurt, and in Frankfurt it stays.
  • You won't lose data. The database is backed up every single day, and there's a by-the-second incremental backup in between that.

Security certifications matter

We don’t accept average - our platform and server undergo rigorous security checks

PwC Logo

PwC audited

A yearly ISAE 3000 audit to test our GDPR compliance, so we’re always up-to-date

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Cyber Essential Plus

A UK government-backed scheme that protects your data against cyber attacks

ISO Zertifiziert

ISO certified

Our server provider, AWS, is ISO 27001, 27017 and 27018 certified

Security certifications matter

We don’t accept average - our platform and server undergo rigorous security checks

PwC Logo

PwC

A yearly ISAE 3000 audit to test our GDPR compliance, so we’re always up-to-date

Cyber Essential Plus Logo png

Cyber Essential Plus

A UK government-backed scheme that protects your data against cyber attacks

ISO Zertifiziert

ISO certified

Our server provider, AWS, is ISO 27001, 27017 and 27018 certified

Data Security and Legal Hub

Get all the information on how Famly protects your data and ensures legal compliance here

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EU and GDPR Compliance

Famly is fully compliant with the EU’s General Data Protection Regulation (GDPR). On top of this, our server provider Amazon Web Services (AWS) has been approved in accordance with the EU Data Protection Directive.

This is the directive that protects individuals with regards to the processing of personal data and on the free movement of such data (also known as Directive 95/46/EC). Broadly, this directive sets out a number of data protection requirements, which apply when personal data on EU citizens is being processed.

Cyber Essential Plus Logo in png

Infrastructure and backup

Famly’s setup runs on infrastructure in Frankfurt, Germany and is so secure that it is used by governments, healthcare, payment providers, and financial service companies.

We make sure that every user’s data is safe at all times both in transit and at rest.

Famly’s data is stored in an industry standard AES-256 encrypted database. The data is synched securely between multiple zones in Frankfurt for high durability and availability.

The database is also backed up fully once a day, every day. In between these, we keep a by-the-second incremental backup.

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Additional legal docs

All the extra documents you might need are listed down below, click on the ones you need to read more.

For everyone

A visitor to our site or signed up for early years updates? You might want to check these out!