Effective date:
4/3/2025
In this document:
1.1. These Terms and Conditions (the "Terms") govern the participation and qualification requirements of the Famly Referral Programme (the "Programme") provided by Famly ApS (“Famly”).
1.2. Current Famly customers ("Referrers") may be invited to participate in the Programme to refer new customers ("Referees") and, if eligible, receive rewards.
2.1. Participation in the Programme is by invitation only. Only current Famly customers who have been directly contacted and explicitly invited to participate are eligible to make referrals to new customers and receive rewards, provided that the new customer meets the eligibility criteria set out in clause 3.2.
2.2. Referrals from customers who were not explicitly invited to the Programme will not qualify for rewards.
2.3. The Program is not a personal program as it applies to the organisation itself.
3.1. Eligibility for Referring Customers:
For a Referrer to be eligible for a reward, the Referred early years setting must meet all of the eligibility requirements set out in clause 3.2.
3.2. Eligibility for Referred Customers:
a) The Referee must be a decision maker in an early years setting based in the UK or Ireland;
b) The Referee’s early years setting is a new customer to Famly or it has not had a contract with Famly within three months before becoming a Famly customer subject to this specific referral discount offer;
c) The Referee must not be a site already owned or operated by the Referrer. Additional sites of existing customers do not qualify as new customers.
d) The Referee must utilize a valid referral link or promotional code, verified by Famly, in the online referral program sign-up process on a designated referral signup page;
e) The Referee has become a Famly Customer on an annual subscription to either the Premium or Professional package, and accepted the Famly Terms and Conditions, within 30 days of receiving a demo from Famly; and
f) The Referee must have paid their first invoice and maintained their subscription for at least 30 days.
If all of the above criteria is fulfilled, a referral is considered to be successful.
If the Referrer fulfils the requirements in clause 3.1 and upon a successful referral, the Referrer will receive a £50 gift card from selected suppliers (the “Reward”). The available supplier options will be presented upon qualification for the Reward.
5.1. If the Referee fulfills all the requirements in clause 3.2, it will be entitled to one of either:
a) 25% off the Premium package for three months; or
b) 25% off the Professional package for six months.
5.2. Referees who join Famly through this Programme will automatically become eligible to refer other new customers under the same referral conditions outlined in clause 3.1
6.1. The use of the Reward is subject to the applicable terms and conditions of the issuer. The Reward is not made in collaboration with the supplier or other issuer of a gift card. If any issues arise in connection with the Reward, the issuer/supplier must be contacted. Famly is not responsible for any use or non-use of the Reward .
6.2. Upon meeting the eligibility criteria in clause 2.1 and 3.1, Famly will send the legally authorized representative of the Referrer an email with a code to claim the Reward.
7.1. Famly customers may use and distribute their unique referral link to aid promotion of the Programme as they see fit.
7.2. While the Referrer may refer an unlimited number of new customers, they are eligible to receive a maximum of five Rewards per calendar year.
If, after an investigation at Famy’s discretion, Famly identifies suspicious activity resulting in an unusual amount of referrals by a customer, Famly has the right to revoke that customer's right to receive the Reward.
Famly retains the right to modify or update these terms and incentives at any time.
Any disputes arising under or in connection with these Terms are governed by the laws of Denmark, and any disputes arising out of or in connection with these Terms shall be submitted to the exclusive jurisdiction of the Danish courts.
Questions, comments and requests regarding this are welcomed and should be addressed to contact@famly.co
