Support you can count on, whenever you need it
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for whatever you need - no matter what plan you're on
We've got over
350,000
users each month
A
95%
satisfaction rate
And
268
step-by-step guides
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Reach out to our support team in a few clicks, and rest easy knowing there's a friendly face to count on.
Get started with a personalised onboarding, and a dedicated team member to take you through the platform.
A special in-app chat function so you can message us instantly, and get support when you need it the most.
Your time is precious, so don’t waste it struggling with a feature. Let us support you every step of the way.
Full access to our Training Academy with step-by-step video guides. From invoicing to adding meals, we're here to help.
Feel a little stuck? We've got hundreds of Help Centre articles with screenshots to break down every feature.
If parents understand the platform, it’s that much easier to nurture partnerships. So we made parent resources.
Dozens of articles and step-by-step tutorials to help parents get to grips with the platform.
From changing their email address to managing payments, rest easy knowing parents know their way around.
Your opinion matters. Here’s why practitioners, owners and parents love our support system.
“The support is brilliant - instant! When you send a message you get a response straight away. With any feedback we have, or changes to the app, support are always really responsive.”
Gemma Williams, Maggie & Rose
Let us prove you wrong. Get in touch, and we’ll show you the whole platform. You’ll be able to see what else Famly has to offer, and if it might be the best fit for your setting.
Get your free trial
