We are dedicated to making sure that you get the most out of Famly.
Articles and videos to help management and staff get the most from Famly.
Visit Help Centre
From importing children, to staff permissions, tags and your financial setup
Get started on your setup
If we believe in one thing at Famly, it’s that every one of you should be able to have a simple, stress-free experience with your Famly platform.
We do things differently over here, with phone, chat, and email support available when you need it, and easy-to-understand support articles or videos when you don’t. We don’t just wait for problems to happen either. We make sure that we understand your priorities and work with you to build a platform that works the way you need it to.
Whatever you need help with, you can be sure we’ve got the answer. It’s what we do best.
When you choose to go with Famly, you’re choosing a more personal way to get set up and running. Every new setting will receive personalised onboarding support, along with access to our full support centre of set-up articles and videos.
We’ll guide you through adding children and parents to the system, making that first invoice run, and even give you the tools you need to pass all that information down to your staffing team. The best part? Unlike most other software providers it won’t cost you an extra penny.
“This software has made invoicing, registering, keeping parents contact details up to date and keeping in touch with parents and staff much, much simpler. One of my best decisions this year!”
Nikki Smith, Little Learners Pre school
This is Alex and Ingrid, part of the team you’ll get to speak with over the phone and by message during your onboarding – and whenever else you need them.
Get in touch:
support@famly.co.uk
+44 20 3514 4069
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